Last updated: 13/08/2026
The Painting Restorer respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains what information we may collect when you visit thepaintingrestorer.com, contact us or use our services, how we use that information, and the rights you have in relation to it.
For the purposes of UK data protection law, the data controller is:
BROWN AND BROWN FINE ART SPECIALISTS LIMITED,
FLAT 5, BLOCK C, AVIATOR COURT, YORK, YO30 4UZ
Email: thepaintingrestorer@gmail.comTelephone: 07951 442803
We may collect personal information that you provide directly to us, including:
When you use our website, we may also automatically collect limited technical information such as:
Some of this information may be collected through cookies or analytics services.
We may use your personal information to:
We will only use personal information where we have a lawful basis for doing so.
Depending on the circumstances, we may process your personal information because:
Contract – processing is necessary to provide a quotation, take steps at your request before entering into an agreement, or provide services you have asked us to carry out.
Legitimate interests – processing is necessary for the reasonable operation of our business, such as responding to enquiries, maintaining records, improving our services and protecting our website.
Legal obligation – we may need to retain or process certain information to comply with tax, accounting or other legal requirements.
Consent – in some circumstances we may ask for your consent before using your information, for example for certain forms of marketing or optional website technologies.
Where we rely on consent, you may withdraw that consent at any time.
If you contact us through our website, by email, telephone or another method, we may retain the information you provide so that we can respond to your enquiry and maintain a record of our correspondence.
Information submitted through the website may be delivered to us by email and may also be temporarily or permanently stored within the website or its hosting systems.
Please avoid sending sensitive personal information unless it is necessary for your enquiry.
As part of an enquiry or restoration project, you may provide photographs and information relating to paintings, artwork, frames or other objects.
We may retain these materials where reasonably necessary to:
We will not normally publish photographs of privately owned artwork for marketing or promotional purposes without appropriate permission.
Our website may use cookies and similar technologies.
Cookies are small files or pieces of information stored on your computer, tablet, phone or other device when you visit a website.
Some cookies are necessary for the website to function correctly. Other cookies may be used for purposes such as analytics, preferences, embedded content or measuring website performance.
Where required, we will ask for your permission before placing optional cookies or similar technologies on your device.
You can manage your cookie preferences through the cookie controls provided on the website and through your browser settings.
For further information, please see our Cookie Policy or cookie preference tool, where provided.
We may use analytics services to understand how visitors use our website.
These services may collect information such as pages visited, time spent on the website, approximate geographical location, device information and how visitors reached the website.
Where analytics technologies require consent, they will only be activated after the appropriate consent has been provided.
Analytics information is generally used in aggregated form to help us understand website usage and improve the website and our services.
We may use trusted third-party companies to help operate our website and business.
These may include providers of:
These organisations may process personal information on our behalf where necessary to provide their services.
We only aim to use service providers that provide appropriate safeguards for personal information.
Pages on this website may include content provided by third parties, such as maps, videos, social media content or other embedded services.
These third parties may collect information about your interaction with their services and may use cookies or similar technologies.
Our website may also contain links to external websites.
We are not responsible for the privacy practices or content of third-party websites and recommend reviewing their privacy policies separately.
We do not sell your personal information.
We may share personal information where reasonably necessary with trusted service providers who assist us in running our business.
We may also disclose information where:
Some of the companies or technology providers we use may process or store information outside the United Kingdom.
Where personal information is transferred internationally, we will take reasonable steps to ensure appropriate safeguards are in place in accordance with applicable UK data protection law.
We only aim to retain personal information for as long as reasonably necessary for the purpose for which it was collected.
The length of time information is retained may depend on the nature of our relationship with you.
For example:
When information is no longer required, we will take reasonable steps to securely delete or anonymise it.
We take reasonable technical and organisational measures to protect the personal information we hold against accidental loss, misuse, unauthorised access, alteration or disclosure.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
Depending on the circumstances and the lawful basis under which your information is processed, you may have rights including the right to:
Not all of these rights apply in every circumstance.
If you would like to exercise any of your rights, please contact us using the details provided in this Privacy Policy.
We may need to verify your identity before responding to a request.
We may occasionally contact existing or prospective customers about our services where permitted by law.
Where consent is required for marketing communications, we will obtain it before sending them.
You can ask us to stop sending marketing communications at any time by contacting us or using any unsubscribe option provided.
Our website and services are not specifically intended for children and we do not knowingly seek to collect personal information directly from children through the website.
If we become aware that personal information relating to a child has been provided to us unnecessarily, we will take appropriate steps to manage or remove that information.
We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices or legal requirements.
The latest version will always be published on this page.
If you have any questions about this Privacy Policy or about how we use your personal information, please contact:
BROWN AND BROWN FINE ART SPECIALISTS LIMITEDFLAT 5, BLOCK C, AVIATOR COURT, YORK, YO30 4UZ
If you have concerns about how we handle your personal information, please contact us first and we will do our best to resolve the issue.
You also have the right to raise a concern with the UK’s data protection regulator, the Information Commissioner’s Office (ICO).
Further information about your data protection rights and how to contact the ICO can be found on the Information Commissioner’s Office website.